On-demand CRM software buyers face a particularly daunting challenge when reviewing due in part to the dizzying array of continual product announcements and the almost ritual introductions of custom add-ons such as AppExchange,, PAAS (Platform as a Service) and Google adwords integration. Veteran software analyst Nuria Rojas provides a comprehensive and balanced review for the market leading SaaS customer relationship management software application. Nonetheless, for one perspective of what lies ahead in the CRM software industry, check out our CRM Predictions. While we made every attempt to leverage meaningful information and qualitative factors such as historical trends, market momentum, in depth conversations with industry leaders, public interviews with thought leaders and the overall moods of the market, we clearly acknowledge that we do not have a crystal ball and our predictions amount to little more than methodically backed guesswork. We held back on the generic and please everybody predictions and really went out on some limbs for the CRM software forecast. The CRM Software REPORT has been downloaded by thousands of web site readers and has a loyal following among CRM software buyers, users, system administrators, consultants, project managers, analysts and CRM industry practitioners. Since 1999, CRMsoftware360 is the original authoring source for the CRM Software REPORT which is now in its 9th Edition.

A Respected Source for CRM Software Evaluation and Expert OpinionĬRMsoftware360 is one of the most frequently cited sources for CRM software evaluation, analysis and opinion as well as original research and published content for the topic of Customer Relationship Management (CRM) software applications.

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